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Lifetime ISA savers hit with £75m in penalties as 100k people rip cash out of savings

Date: 19 September 2024

2 minute read

19 September 2024

If you are covering the latest annual savings statistics from HMRC, please see the following comment from Rachael Griffin, tax and financial planning expert at Quilter:

“The latest Lifetime ISA figures from HMRC reveal savers took a whopping £75.3 million hit in Lifetime ISA unauthorised withdrawal charges in the 2023/24 tax year, a 30% or almost £21 million increase compared to the £58.3 million seen in the prior year. This comes as a result of almost 100,000 people needing to rip cash out of their savings to help make ends meet.

“These concerning figures illustrate just how many people continue to face a difficult battle over the need to save for the future versus the need to pay their bills, and higher costs have clearly won as so many have had to stomach the 25% charge to gain access to their money. In what remains a financially challenging time for many, we should not be overly penalising people for using their hard-earned savings. Yet, the punitive 25% penalty means that those who have done the right thing by saving are penalised if they need to access their cash.

“The figures reiterate the desperate need for reform of the Lifetime ISA. The LISA attempts to fix two polar opposite problems; saving for a house and saving for retirement, and fails to do either adequately with even its name not alluding properly to either of its main purposes. What’s more, they are treated like an ISA for a means test assessment for Universal Credit, yet they carry an early withdrawal charge like a pension – it is a worst of both worlds.

"To simplify the current offering and make it fairer for savers who have no choice but to dip into their savings, the rules should at the very least be adjusted to only take away the bonus rather than raid people’s savings as well. This could easily be achieved by dropping the 25% penalty to 20%, essentially ridding the product of an exit charge levied on people’s actual savings and could encourage more people to save.”

Megan Southwell

External Communications Manager

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

This communication is issued by Quilter plc.  Registered office: Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Registered number: 6404270.  Registered in England.

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