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Delays to NHS pension remediable statements will mean 'missed opportunities' for members

Date: 31 March 2025

1 minute read

31 March 2025

If you are covering the statement from the Minister of State for Health about extended timelines to provide ‘remediable service statements’ for NHS Pension Scheme Members who are affected by the McCloud and Sargeant case, please find a comment from Graham Crossley, NHS pension expert at Quilter:

“We are disappointed in the delays surrounding the delivery of remediable service statements for affected NHS Pension Scheme members. These delays have made financial planning difficult for many individuals. The uncertainty has led to missed opportunities to use full allowances, and these opportunities are lost unless the government introduces exceptional measures, such as extending carry forward rules to five years instead of three.

“Today’s update from the Minister of State for Health highlights the complexity and challenges involved in producing these statements. While we understand the technical difficulties, the impact on financial planning cannot be understated. The revised delivery plan prioritises members based on their likelihood of facing financial detriment, but the extended deadlines mean many members will receive their statements later than anticipated.

“We urge the government to consider urgent measures, including extending the carry forward rules and providing immediate remediable service statements for those needing transitional tax-free amount certificates. These steps are crucial to ensure that affected members can make informed decisions about their pension benefits without further delays.”

Tim Skelton-Smith

Tim Skelton-Smith

Head of External Communications

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

This communication is issued by Quilter plc.  Registered office: Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Registered number: 6404270.  Registered in England.

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