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Pension tax refunds hit nearly £50m in Q3 as thousand overpay tax on withdrawals

Date: 30 October 2025

2 minute read

30 October 2025

If you are covering the latest pension flexibility statistics, please see the following comment from Jon Greer, head of retirement policy at Quilter:
 
"HMRC’s latest figures show that between July and September 2025, 13,721 pension savers reclaimed a total of £48.56 million in overpaid tax after taking money from their pensions under the flexibility rules.
 
"Compared to the same quarter last year, the number of reclaim forms submitted rose from 12,331 an increase of over 11%. The average reclaim value also nudged down from £3,592.20 to £3,539.11. While the change in value is modest, the rise in reclaim activity highlights the ongoing scale of the issue and the need for further reform to prevent over taxation in the first place.
 
 “A decade after the introduction of pension freedoms, it remains extraordinary that thousands of people are still being overtaxed every quarter simply for accessing their own savings. The system continues to work against the very flexibility it was designed to promote.
 
 “Although HMRC has made changes to speed up repayments, these figures show the underlying problem persists. The PAYE system was built for regular employment income, not one-off pension withdrawals, and it continues to cause unnecessary complexity for retirees.
 
 “Part of the reason more retirees are feeling the sting of tax on their pension withdrawals is that the State Pension now consumes a growing share of the personal allowance. With the allowance frozen and the State Pension rising each year, many people are being dragged into the tax net. When they make flexible withdrawals to top up their income, a larger portion is now taxable, compounding the frustration when over-deductions occur.
 
 “This quarter’s data also land at a time of significant Budget uncertainty, with speculation about changes to pension tax relief and allowances prompting some people to act hastily rather than wait. Those decisions, often driven by fear of future rule changes, risk damaging well laid future financial plans. It underlines how vital stability and clear communication are if the Government wants to maintain confidence in the pension system.”

Alex Berry

External Communications Manager

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

This communication is issued by Quilter plc.  Registered office: Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Registered number: 6404270.  Registered in England.

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