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Pension tax overpayments continue to be a scourge despite HMRC efforts

Date: 30 July 2025

2 minute read

30 July 2025

If you are covering the latest pension flexibility stats from HMRC, please find below a comment from Jon Greer, head of retirement policy at Quilter:

“The latest pension flexibility statistics reveal HMRC’s is still fighting the scourge of pension tax overpayment despite a streamlining the process of providing updated tax codes for people who are new to receiving a private pension, from the current tax year. A total of 12,767 repayment claims were processed in the second quarter of the year, totalling £48,701,927, and around £92m for the year to date. For the second quarter, this equates to just under £4,000 per refund, so HMRC’s changes might have resulted in marginally fewer claims but with a higher value compared to the previous quarter, although this was also slightly down on the same period the year before.

“The idea behind HMRC’s new tax coding process is that it should reduce the administrative burden on savers, while also minimising the number of overpayments being made in the first place. But the changes they made do not impact the taxation of the first pension payment and although it is early days, and the stats may include payments from the previous tax year, the change appears to be having minimal impact. Pension withdrawals are always going to be a challenge for a PAYE system that is designed for regular income. Many people now access their pension for a variety of reasons, be that regular income, gifting, emergencies or one-off payments and each of these could result in emergency tax codes being issued.

“This is a headache for people as the burden is on them to apply for a tax refund. If you are considering accessing your pension, seeking guidance or where appropriate professional financial advice will be key as this will ensure you make any withdrawals from a pension in the most tax efficient way, while also helping to calculate your exact liabilities.

“This new system will need some time to bed in and hopefully we do start to see the number of claims drop more significantly.”

Gregor Davidson

Senior External Communications Manager

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

This communication is issued by Quilter plc.  Registered office: Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Registered number: 6404270.  Registered in England.

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