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HMRC pays £44m in tax overpayment refunds to pensioners in Q1 2025

Date: 24 April 2025

2 minute read
24 April 2025
 
If you are covering the Q1 2025 HMRC tax overpayment statistics on flexible pension withdrawals, please see the following comment from Jamie Clark, retirement specialist at Quilter:
 
“The latest pension flexibility statistics reveal HMRC’s plans to streamline tax coding from the current tax year couldn’t come soon enough. Pension tax overpayment refunds continued to be a significant issue in the first quarter of 2025, with 15,274 repayment claims processed between January and March 2025, amounting to £44,003,977. This equates to a little under £3,000 per refund.
 
“HMRC’s new tax coding process should not only reduce the administrative burden on savers, but with hope it will also minimise the number of overpayments being made in the first place. Nonetheless, pension withdrawals will remain a challenge. Many people are still reliant on their pension savings to manage financial pressures, and any hasty decision to access these funds could not only result in unintended – and often unexpected – tax consequences, but they could also hamper longer term financial plans.
 
“The PAYE system, while serving its purpose for regular income, has often applied emergency tax codes to one-off withdrawals, resulting in a large number of overpayments. The automation of tax code updates for new pension recipients should help alleviate this issue, but time will tell just how much of an impact it has.
 
“If you are considering accessing your pension, seeking professional financial advice will be key. Financial advisers can ensure you are making any withdrawals in the most tax efficient way possible, and will also help make sure you remain on track to reach any long term goals.
 
“With hope, we will see the number of repayment claim forms being process fall from here on out thanks to HMRC’s efforts to improve the system, but there is still a long way to go to ensure it works seamlessly. In the meantime, it is likely that some retirees will still face significant overpayments and subsequently the often arduous task of reclaiming their money.”

Megan Southwell

External Communications Manager

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

This communication is issued by Quilter plc.  Registered office: Senator House, 85 Queen Victoria Street, London, EC4V 4AB, United Kingdom. Registered number: 6404270.  Registered in England.

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