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Ocado delivers strong results, but lowers guidance for 2024

Date: 29 February 2024

1 minute read

29 February 2024

If you are covering Ocado’s 2023 results, please find comments below from Chris Beckett, head of equity research at Quilter Cheviot:

“Ocado Group, the online grocery and technology company, reported strong results for the full year 2023, beating market expectations, with the technology solutions segment reporting a 44% increase in revenue. However, Ocado also faced some challenges and headwinds in 2023, such as the absence of new orders for automated warehouses (customer fulfilment centres) for its largest partner, Kroger, in the USA as it strives to improve returns from existing sites and management are distracted by the proposed merger with Albertsons.

“The company also secured a smaller and lower quality tech contract with Tamimi Markets in Saudi Arabia, which will use Ocado’s manual picking technology rather than its robotic solutions. Ocado said these contracts reflect the diversity of its offering and the opportunity to serve different markets and customer needs.

“Looking ahead, Ocado said it expects its technology solutions revenue to grow by 15-20% in 2024, which is lower than the 44% growth achieved in 2023. Ocado also said it expects its UK retail business to deliver a high mid-single-digit margin in the medium term, which is higher than most bricks and mortar retailers, demonstrating the potential of its automation and efficiency.”

Tim Skelton-Smith

Tim Skelton-Smith

Head of External Communications

Notes to Editors:

About Quilter plc

Quilter plc is a leading wealth management business, helping to create brighter financial futures for every generation.

Quilter plc oversees £157.4 billion in customer investments (as at 30 June 2026).

It has an adviser and customer offering spanning financial advice, investment platforms, multi-asset investment solutions and discretionary fund management.

The business is comprised of two branded segments: Quilter and Quilter Cheviot.

Quilter encompasses the financial advice network and national, Quilter's investment platform and multi-asset solutions and Quilter Invest, the digital savings and investment app.

Quilter Cheviot is a discretionary fund management and financial planning business.

This press release is for journalists only and should not be relied upon by financial advisers or customers.

Please remember that past performance is not a guide to future performance. The value of investments and the income from them can go down as well as up and investors may not get back any of the amount originally invested. Exchange rate changes may cause the value of overseas investments to rise or fall.

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